Strategies for Improving Provider-Patient Communication

Strategies for Improving Provider-Patient Communication
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Strategies for Improving Provider-Patient Communication
Healthcare providers should adopt effective communication strategies for communicating with their patients. The adopted strategies should cater to the diverse needs and preferences of patients and provide them with multiple avenues to access information and communicate with their healthcare providers. Two effective communication strategies that a healthcare provider should adopt are the use of multiple communication channels and encouraging patient participation.
The use of multiple communication channels is a strategy that can improve provider-patient communication by catering to the diverse needs and preferences of patients. Offering patients a variety of options for communicating with their healthcare providers can help ensure that patients receive the information they need in a manner that is most convenient and accessible for them (Alpert, Dyer, & Lafata, 2017). Multiple communication channels can include in-person visits, phone calls, email, text messaging, and digital platforms such as patient portals. By offering patients a mix of these options, healthcare organizations can provide patients with the flexibility to choose the channel that works best for them, whether that be a face-to-face visit with their provider, ...