Executive Summary: Risk and quality management

Risk and quality management Executive Summary
Name of student
Name of instructor
Institution
Course
Date due
 Introduction
Quality management is an orderly and permanent progression that organizations employ to offer goods and services that meet the expectations of clients. Quality control in healthcare has gone through enormous transformations in the recent pass to highlight enhanced demands from clients associated to the quality of medical attention and the overall end results to the wellbeing of patients. Shannon (2012) asserts that risk management is a decision making process that helps organization avoid detrimental events from happening within an organizational setup. Previously, risk control in healthcare environs and medical institutions controlled risks in a reactive way implying that each department worked independently to review its own problems. According to Shannon (2012) the objective of quality as well as risk control in healthcare was integrated into the healthcare domain as a retort to the misconduct crisis.
Healthcare institutions were coupled with unprofessional verdicts emanating from higher indemnity rates. The bottom line of quality control is enhanced by three principles namely Quality control, Quality improvement and Quality expansion. The rationale for having risk and quality control at Cleveland Clinic is purely to establish, execute and coordinate the perpetual, clinic wide quality enhancements and the threat to assure conformity with Joint Commission of Accreditation of Healthcare Organizations (JCAHO) as well as other healthcare certifying specifications with a view to advancing the quality of consumers in tandem with the clinic policies Kaplan and Mikes (2012).
Steps the organization may take to identify and manage their risks.
Trending and reviewing event statistics keeps the healthcare institutions miles away from the dilemmas they are coupled with, they are vital functions for the patient security and quality as well as the assurance of patients, employees and other stakeholders. Cleveland should work to determine and highlight all sources of risk as well as losses emanating in an association with the legal departments in evaluating perilous events and working in concert with all departments in the hospice to attain and enhance regulatory compliance. Cleveland Clinic involves enhancing quality together with patient safety, associating quality enhancements to strategic schemes, precluding and managing infections, handling private data, evaluating systems and executing new procedures for enhancement, and presenting training as well as education for employees. Sollecito et al (2013) asserts that organizations implement a perpetual quality enhancement for many reasons including certification requirements, cost management, rivalry for clients and pressure emanating from employers and market forces. The primary objective for quality control at Cleveland Clinic is to enhance quality of care together with patient security and should also offer quality services to customers professionally Kaplan and Mikes (2012).
Steps the organization may take to identify and manage their risks
Cleveland determines and managers their threats by implementing the security of the customers, workers and other stakeholders. They lessen the monetary burden to the Clinic by means of risk identification, analysis and mitigation. Cleveland also presents education, either holistically or to particular departments by way of following and trending institutional information (Carroll, 2009). On a daily basis, Cleveland employees work as resource and consultancy for incidents recurring within the premises. Cleveland incorporates the risk control as well as quality control departments which enhanced its tracking of procedures that might culminate into adverse occurrences and more interventions geared towards containing the probability of the recurrence (Carroll, 2009).
Cleveland put in place sophisticated screening systems geared towards curtailing the probability of recurrence and a general data portal that facilitates the analysis of perilous events.
Identify at least three typical or actual risks in the organization. Describe how the risks might negatively affect the quality.
Some of the threats that Cleveland encounter include security of customers, employees and other stakeholders, the lack of formal training among some of its employees, customers and stakeholders and securing the privacy of customers, and employees alike. These are threats that might negatively impact on the quality and efficacy of care at the organization if nothing is done or mechanisms out in place to check and mitigate the risks. Security is elementary for Cleveland Clinic because its contravention can hamper the organization negatively. Illiteracy levels whether among patients or workers or visitors is likely to create mishaps that might weigh down heavily monetarily on the running of the center. However, securing privacy like HIPAA can negatively hurt the organization which stand to loose so much money in terms of lawsuits. In the end, this can impact on the quality of care together with the psyche among customer as well as visitors and the negative effect on the organization as well (Carroll, 2009).
Identify at least three internal and external factors that influence quality outcomes in the organization. Describe how these factors might negatively affect quality outcomes in the organization.
Leadership is an internal variable that impacts on the quality of management in a given organization. Leadership is what makes an organization to thrive or plummet. Making good use of appraisal committees is also a factor that has internal ramifications. The lack of formal guidelines concerning the committee will negatively impact on the outcome. Consequently, staffing levels will also impact positively or negatively. For instance, understaffing is likely to impact the organization negatively especially with poor on-job training hence hurting the quality of the outcome. Capital for services providers can be seen as one of the many external variables that impact on the well being of any organization. Enhancements in perpetual care are not enough without resources. Another exterior variable is government funding for perpetual care. Lack of funding is likely to impact negatively on the quality of care negatively. In the end, a patient survey should be put in place because it tells the organization to review, makes it informed and get ideas on how to make adjustments on its process.
Three major risk control policy framework
Managing the risk scheme which discovers the objectives of ...