Empathy in Leadership

Empathy in Leadership
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DateEmpathy
Empathy, which is the ability of a leader to understand the needs of their employees, is an essential leadership skill. Understanding what employees need enables leaders to build trust and create strong relationships in the workplace (Hougaard and Carter, 2018). Moreover, empathy allows employees to feel secure about their failures and enables leaders to understand the root cause of these failures and thus devise appropriate ways to address these weaknesses. Empathetic leaders are therefore able to help struggling employees improve their skills and efforts positively. As a leader, one may show empathy in the workplace by paying keen attention to the verbal and non-verbal cues of communication. This enables the leader to grasp more than what is said and understand the speaker's intentions and feelings. Another key trait in empathetic leaders is the ability to listen attentively. Employees should be able ...