Creating an Effective Crisis Management
Effective crisis management is crucial in maintaining a healthy organizational culture and maintaining public trust. The way leaders proactively plan for and also respond to a crisis is subject to intense scrutiny by members of the organization and the outside public.
How does the crisis you selected in the previous two modules portray and influence the organizational behavior and culture within the affected organization or institution?
What recommendations would you make to the organization being affected by the crisis in regard to adjustments with leadership style, strategies, and overall organizational behavior and culture?
Two former crisis
Impact of media
The media plays a critical role in how the public perceives leadership. For instance, in the United States, the media has come under serious criticism for holding biased views concerning leadership. For years now, the Fox News network has held seriously conservative views and acted as a platform for Republican politics. The result has been an extreme polarization of political views in America. Those who support republicans always prefer a channel such as Fox because it shares and promotes their opinions. The public finds it hard to identify the real problems with American leadership because the media feeds them what they want. Using the information provided by the media, the public calls for action even though there are other underlying problems within the government.
Communication and Perception
The way leaders communicate determines the public’s perception of their leadership and organizational capabilities. This is the reason why leaders hire speech writers. Professional communication has to be based on extensive research, public mood, and other factors before dissemination. When a leader communicates in a way that shows a shallow understanding of the people’s problems, then the public is likely to view the leader as distant and lacking in understanding. However, when a leader, through his writers, does research and takes time to understand what affects his people, then he can communicate in a deep and understanding manner. The public will view him as capable, competent, and understanding.
Crisis Response
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Crisis Response
Cultural norms and behavior of a company date back a long time, as do views held by employees and the expected worth of their job. Consequently, organizational culture may be affected by the media's complexity (DiStaso et al., 2011). On the other hand, a robust corporate ethos provides better efficient exploitation of the media by giving participants much of the essential areas of agreement to better comprehend the content transmitted between them. This article analyses the link between the informational complexity of media and the communication and perception utilized to execute corporate behavior and organizational culture.
A vibrant, multifaceted, and aggressive atmosphere characterizes the usage of media technologies in businesses in the age of information technology and modernization (DiStaso et al., 2011). Despite this, the community's communication and perception are determined by how leaders engage the public. As a result, firms have been subjected to individual behaviors such as openness, self-exposure, selfishness, and extreme greed, which have a detrimental impact on the institution's culture and behavior, especially in situations where a fundamental democratic ethos was absent (Ro & Chen, 2011...