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6 pages/≈1650 words
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APA
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Communications & Media
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English (U.S.)
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Topic:
Conflict, Decision Making, and Organizational Design
Essay Instructions:
Assignment 5: Conflict, Decision Making, and Organizational Design
Due Week 10 and worth 200 points
Research the company at which you now work (or the school you are currently attending) and write a six page paper in which you:
1. Discuss how you could apply negotiation strategies to address potential conflicts in the workplace.
2. Determine how evidence-based management could be applied to the work environment you researched.
3. Analyze the blocks, stages, and methods of creative decision making to determine the best approach the employer you researched should follow when making managerial decisions.
4. Discuss the environmental and strategic factors that affect the organizational design of the company you researched.
5. Include three (3) external peer-reviewed sources to support your position.
Your assignment must follow these formatting requirements:
- Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; references must follow APA or school-specific format. Check with your professor for any additional instructions.
- Include a cover page containing the title of the assignment, the student's name, the professor's name, the course title, and the date. The cover page and the reference page are not included in the required page length.
The specific course learning outcomes associated with this assignment are:
- Examine the primary conflict levels within organization and the process for negotiating resolutions.
- Outline various individual and group decision-making processes and key factors affecting these processes.
- Use technology and information resources to research issues in organizational behavior.
- Write clearly and concisely about organizational behavior using proper writing mechanics.
Essay Sample Content Preview:
Conflict, Decision Making and Organizational Design
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Conflict, decision making and organizational design
Application of negotiation strategies to address potential conflicts in Disney World
Negotiation is the act of conferring with another party. Negotiation is driven by the need of arriving to a desired end. Disney World has found it necessary to address the potential conflicts in the work place by the application of negotiation strategies. Everyone is a negotiator in one way or another (Whitson,1998). Decisions are arrived at after negotiations. Negotiation strategies are best addressed by separating people from the problem, focusing on interests and not positions, planning for an invent options for mutual gain and insisting on objective criteria in judging a probable solution (Whitson,1998).
Separating people from the problem will be of help in Disney World. This will make sure that all people understand each other and discourage people from becoming personal. It is necessary considering that both sides under conflict involve human beings with feelings, values and cultural affiliations (Whitson,1998). Disney World has realized the importance of dealing with problems and maintaining a healthy working environment. Proper problem derailing negotiations entails perception, communication and emotional aspects.
The second step in negotiation involves focusing on interest and not positions. It is important to note that each party in conflict has multiple interests (Whitson,1998). The basic human need is security, belonging, economic stability, control over one’s life and recognition. It is important for the negotiator to identify the interests of all the parties in conflict. The negotiator must not side with any party. It is vital to acknowledge their interests as one of the major source of conflict (Whitson,1998). It is important for the negotiator to be hard on the problem and soft on the people.
The next stage involves inventing solutions for mutual gain. It is vital for the negotiator to separate judgments from inventions, broaden answers and options and invent on strategies that make decision making easy in Disney World.
The final stage involves the usage of objective criteria. This does not take a side and it is termed independent. It is useful in creating a win-win situation (Whitson,1998). The solutions obtained from the objective criteria are rich in material and fair. This enables easy implementation of the solutions endorsed. Best solutions made in Disney World are based on market value, equal treatment, precedent and the efficiency gained. Negotiation is best based in upright reasoning (Whitson,1998). It is important ensuring that the negotiating parties do not get harmed by the decisions made. This will ensure a hygienic working relationship in Disney World. This is best done by building a relationship on trust, respect, understanding and friendship.
Application of evidence based management in the working environment of Disney World
Evidence based management commonly abbreviated with (EBMgt or EBM) is a strategy used by the application of the best and current evidences in decision making. Evidence based management involves organizational practices and managerial decisions directed by the best scientific evidence in place (Sutton, 2012). Disney World considers the ethical issues in place in managerial concerns. Disney World has found it important in enabling the managers in evidence based practices.
Evidence based management entails the willingness in finding the best evidence and act on it. This is incredibly hard to do. Good evidence is scarce on the fact that it is difficult to tell what is right and what is wrong (Sutton, 2012). Different people will have different interpretations on what is wrong and right. It is important to note that people in Disney World and other organizations get attracted to brand new ideas and things. It is worth noting that ideas keep on revolving over years with improvements.
Disney World must incorporate statistical and scientific principles in decision-making processes. It will be used by the organization in weighing the benefits, costs involved and in risk management. These principles are applied in the measurement of failure or success. Disney World will use evidence based management in translating information into questions, finding the best evidence researched in answering the question, the next step in evidence based management involves judging the evidence gathered for utility and validity, then applying professional analysis in making the judgments and finally by evaluating the performance of the chosen path of action (Sutton, 2012).
Evidence based management in Disney World will be used to drive the strategies in a rigorous research assisting in identifying the best evidence which is current in the market setup (Sutton, 2012). Judgments which translates the course of actions relates to the desired results in Disney World.
Evidence based management was first developed in the health field, where variations of health care services were considered. It was identified that increased spending in healthcare does not necessarily represent improved health care services. This led to the need of judging the course of action basing on the evidence currently placed on the market. Evidence based management will enable Disney World make sound decisions enabling the company increase the returns with the minimum capital exposed.
Blocks, Stages and methods of creative decision making in determining the best approach Disney World should follow in making managerial decisions.
Decisions are the heart...
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