Work Measurement Techniques and Standards

Work Measurement Techniques and Standards
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Business and Marketing
Q1
Work measurement techniques such as flow diagrams, work sampling used in services and manufacturing they are designed to measure work at the set standards. The set standards are essential to the firms since they help in scheduling work and allocation of capacity (A. Koufteros, 2015). This helps in the motivation of workers as well as the measurement of their performance. Work sampling is used as a direct tool to work measurement. Moreover, work sampling is used to monitor customer service calls which leads to better services (Bozarth & Handfield, 2016).
Q2
To increase or decrease capacity, the firm has the obligation of considering the ways it can use to achieve this. The process requires proper decision-making techniques since the organization has to invest to reach the selected level of capacity (Katana, C. 2018). Moreover, timing decisions of how and when to provide the capacity must interrelate with the demand of customers. The organization can use different capacity planning methods to reach its desired production level (Nichol, 2015). For example, it can provide a capacity which will be ahead of the forecast to meet the unexpected demand. Secondly, the firm can wait for demand and then decide on the capacity it will provide (Bozarth & Handfield, 2016).
Q3
Work standards are significant for capacity and production since they help in solving many crucial functions. In various areas such as the quality management levels, production constraints and service objective in the manufacturing environment (Nichol, 2015). Moreover, work standards are essential for determining Economic Order Quantities from various organization suppliers. This helps the management during the multistage and multilayer supply chain. Additionally, the use of work standards enables the firm to adopt the six sigma strategies, which improves product quality and consistency of production levels (Katana, C. 2018).
Q4
Little’s law can be defined as an equation showing that the average number of customers in a queueing system is equivalent to their ordinary rate multiplied by the average amount of time they spend in the order (Mulholland, 2017). This law applies only to the queueing systems since their work has to enter somewhere and leave. Little’s law can be applied in various areas such as estimation of waiting time. Secondly, it can be used in planning inventory time (Mulholland, 2017). For example, the law can be used to make a schedule of product to reach a consumer in three days.
Q5
Firms can cut down their process throughput plan in various ways. Firstly, the firm can adopt the practice of low-level employee involvement. This can be achieved by engaging them in decision making (Bozarth & Handfield, 2016)....