Firm Research – Porsche Herb Chambers

Firm Research – Porsche Herb Chambers
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April 25, 2020
Understanding the firm where you are going to apply for is essential, for it gives the employee the capacity to understand prepare for the job. It allows him to know the basic skill set that would help him not only thrive in his career but also improve the organization to reach its goals. Accordingly, the position that I am applying for is the Customer Care Specialist position at the Porsche Herb Chambers. Porsche Herb Chambers is a dealer for the automobile company Porsche, which is one of the most famous brands of luxury cars around the world. Accordingly, Herb Chambers offers a variety of services aside from car sales (new and used vehicles). It also provides insurance and warranty processing, car restoration and repair, and loan assistance, among others. Thus, the retail store has about 30 employees working during weekends from Monday to Saturdays CITATION Chand \l 1033 (Chambers.PorscheDealer.com, n.d.).
The organization’s hierarchical structure is also a little bit flat. Departments are divided into sales, customer service, and utilities, among others, and the hierarchy between entry-level employees and the general manager is around 3 positions. This helps create better customer service and allows for the customer to contact the higher-ups in case of serious complaints CITATION Chand \l 1033 (Chambers.PorscheDealer.com, n.d.).
Specifically, it seems that the key factor ...