Human Resources Strategic Plan: Paint Masters Inc.

Human Resources Strategic Plan
Institution
Date
Table of Contents
1 Executive Summary………………………………………………………………3
2 Strategic Contribution……………………………………………………………4
3 Purpose Statement……………………………………………………………..…4
4 HR Mission and Vision Statement…………………………………………….....4
5 Objectives……………………………………………………………………..….5
6 Strategic Contribution………………………………………………………….....5
7 Personal Credibility…………………………………………………………….....7
8 HR Delivery Metrics………………………………………………………………7
9 Key Performance Measurement……………………………………………………8
10 Action Plan for Each Functional Area……………………………………………..8
Conclusion………………………………………………………………………….9
Works Cited………………………………………………………………………10
Executive Summary
Paint Masters Inc. intends to be a top of the art interior and exterior housing and commercial painting entity that intends to meets the needs of the market trends today. There are hardly limited enterprises in this painting business, with the few existing suffering significant problems in the market. Some of the problems these companies face are poor scheduling of job projects and also poor retention of quality skilled employees that would meet the growing needs of clients. Painting is mainly unprofessionally done in many areas thus leading to mediocrity in the industry. Many painters reportedly have no basic skills on this trade and perform dismally in the job market.
Just like art, painting requires skill and expertise. This industry has suffered a major blow as a result of this, a factor that results in shoddy projects that have totally put at stake the confidence of clients leading to lower customer contentment. We believe that upon launching our operations and by implementing strategies that will address these problems, we will in a large scale gain favor in the local market. Paint Masters Inc. is the company to watch.
Strategic Contribution
As earlier mentioned, many companies in this industry, including painting contractors suffer some major problems that Paint Masters Inc. will significantly improve upon and exploit to its advantage. Scheduling of job contracts has been a major challenge for the few paint companies that exist in this industry, with many contractors finding it extremely difficult to maintain defined established schedules with their customers. This aspect leads to the dissatisfaction of a client and retaining these customers becomes a tremendous challenge. Poor management, less reliable employees and delays in inventory procurement and distribution is the primary cause of all this.
Secondly, retaining skilled, reliable and motivated personnel is another blow to this industry. Many painting companies rely on temporary/ unprofessional employees who are paid on a casual basis a factor that leads to poor service delivery. With all this challenges, Paint Masters Inc. anticipates to instituting the procedures that will sell our services to the customers at a higher level. We will create a position of inventory with the aim of coordinating the projects available. The company will also employ a dedicated project onsite manager who will handle projects and quality control issues in relation to customer satisfaction.
Paint Masters Inc. will also ensure that professional and disciplined employees are sourced a factor that will guarantee our client’s appreciation in all projects handled. To be relevant in the job market, we will also manage all tenders and train our personnel to meet the growing trends in the market. Our companies’ core values are about bringing professionalism on board in the job market. The core purpose also seeks to foster a culture in which clients get valued services for their money. Our enterprise will also dwell on creating an after sale service that will follow up on all the projects we undertake.
Our company’s vision entails becoming an important part of the community where our clients can engage with us in finding what they want done in their homes. Customers will perceive our company as a friendly partner since the desires of their hearts, and their investments will be handled in a professional manner. Our company intends to cut across all classes in the community, and we do not intent to discriminate clients who have limited resources, but need our services. We will establish a two-year lay-away plan that will be offered to our customers with limited resource and whose employments are duly certified. Purchases of our services will be done once the program is 85% paid. Customers who would use this form of method to get our services must have no traces of payment defaults from other financial institutions.
Purpose Statement
As a leading interior and exterior commercial and residential paint company, we believe in quality and value as a means of achieving our success. We will live by our values, walk by them, and take pleasure in whatever we do. Our values are to maintain a coherent work environment where creativity is natured, our clients’ needs are addressed beyond anticipation, and to be profitable and result oriented.
HR Mission and Vision Statement
Paint Masters Inc. mission and vision are, providing top state of the art interior and exterior residential and commercial painting services among others. The company resolves to provide these services in the timeliest manner and to the satisfaction of our clients. We will treat each and every contract we handle as an agreement us and the clients, who will be our partners that will create a vast and close mutual long-term relationship.
Objectives
Paint Master Inc. in its attempt to influence the market endowed with other companies that underperform intends to be the solutions to all the problems faced in this industry. We will restore the confidence of clients and aspire to training and equipping our employees to remain relevant to the market trends. Within our first year of operations, we want to achieve a strong customer base of up to 50 percent of commercial and 65 percent on residential buildings contracts per annum.
Paint Masters Inc. will also cut the rates of youth unemployment by creating job opportunities for them and hiring them on a permanent basis. We also anticipate expanding our operations to other states and countries in an attempt to grow and expand our operations. It will be within our domain to also be the most profitable company in the paint industry.
We forecast an increase in sales levels since several people are in the business of owning their homes and painting is part of this initiative. With a well structured marketing and implementation program, our company will be in a place of generating the desired growth levels that would enable it expand its operations.
Strategic Contribution
Our company will seek to expand the traditional administrative roles with the sole objective of having a significant impact on our value creation as a vital contribution to the company. We will align the Human Resource department with our company’s strategy, a factor that will require a clear, organized strategic planning. Becker, Huselid, (20...