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Human Resource Development: Portfolio Assignment
Essay Instructions:
Portfolio Assignment
For the purpose of this portfolio project, you will play the role of an HR Specialist. In this role, you will design a selection process for a specific job. The outcome of this portfolio project will be a proposal, which details the design of the selection process you are recommending for a specific job. You can choose a job in your current organization, your current job, or a job that you have held in the recent past. Regardless of the job you choose, you will need access to a Subject Matter Expert (not you) so you can conduct a job analysis. If you do not have access to an organization (and consequently an SME), you can request a case be provided by the instructor; however, it is to your benefit to select one of the prior options.
In order to design a selection process, you will apply the knowledge gained, and the tools that are introduced during this course. Specifically, you will:
1. Conduct a job analysis utilizing one or more of the following methods: interview, questionnaire, observation. In all instances, you will need access to a subject matter expert (SME) which can be a job incumbent, a supervisor, or another individual who has detailed knowledge about the job.
2. Create a job description, using the form provided, or designing your own.
3. Design three selection assessments, which include
a. Screening interview questions
b. Behavioral interview questions for a face to face interview (either one on one or group)
c. One job‐related simulation or performance‐based test
4. For each of the three selection assessments, develop assessment criteria for making decisions to move job applicants forward in the process (or not) and ultimately hiring the candidate.
5. Create a Selection Process Flow Chart indicating the sequential steps involved in the process.
6. Create a proposal for your Selection Process, following the “Sample Selection Process” document provided. The proposal is intended for the organization for which you created the selection process (this is your “audience”). The proposal MUST include: a) the job analysis, b) job description, c) selection assessments and criteria, and d) a flow chart of steps involved in the selection process. While the proposal will be submitted for a grade in this course, you are not required to submit the proposal to the organization, unless you choose to do so!
For project details, see the Portfolio Project Description, which can be accessed from the week 8 assignments page.
Essay Sample Content Preview:
Human Resource Development: Portfolio AssignmentÂ
Name:
Institution:
Date:
Job Analysis Interview
Questionnaire for a Quality Assurance Technician
Applicant: Carefully review the questionnaire before answering any questions. If you feel a question is irrelevant and does not apply to the position you have applied for you may write "DNA." No extra sheets are required.
1 Employee Name:
2 Job Title:
3 Telephone Number:
4 EMAIL Address:
1 Why are you interested in this position?
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
2 Why do you feel you are best suited for this position?
____________________________________________________________________
3 Indicate a situation where you had to handle multiple problems (what were the problems & how did you handle them)
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
4 Have you ever experienced priorities that are conflicting? YES NO
5 If YES, how did you schedule your activities for quality assurance?
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
6 During the monitoring of corrective action, what methods do you use or would you apply to ensure every detail is incorporated in the action?
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
7 Have you ever identified an error in operations? YES NO
8 If YES, provide a brief description of the error and how you identified it.
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
9 Have you ever persuaded a manager on a certain activity that relates to quality assurance? YES NO
10 If YES provide a brief description of the situation and what you communicated.
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
What difficulties have you had in the past regarding your career and how did you overcome them?
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
What are some of the criticism you have received? Were they useful? Why?
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
Job Description
Position Description
Job Title: Quality Assurance Technician (QAT).
Job Purpose: to assure consistency in quality production through the development and enforcement of Good Automated Manufacturing Practice (GAMP) systems; validating the manufacturing processes; providing relevant documents; and management of staff.
Department: Manufacturing.
Unit: Quality Assurance.
Section: Technical Services
Direct Report: Quality Assurance Supervisor.
Duties & Responsibilities:
* Ensure quality in the activities and objectives of human resource through recruitment, selection, orientation, training, coaching, scheduling, planning and monitoring, reviewing, appraising, and enforcing the GAMP systems.
* Achieve the operational objectives that are related to quality assurance through contribution of information and strategic plans and techniques including reviews; coming up with action plans and completing them; developing and implementing standards for production, achievement of quality in production, identify any problems and determine areas for improvement and implementing change.
* Ensure adherence to quality assurance financial objectives; annual budget preparations; expenditures scheduling; annual budget preparation; corrective action initiation.
* Examine materials and parts that are supplied for production to ensure compliance with required specifications.
* Develop plans for quality assurance through analysis of hazards; establishing limits, monitoring the procedures, and taking corrective actions.
* Conduct updates of knowledge by looking at the current trends and developments that are related to quality development and management, through participation in education, studying professional publications, and participating in professional forums.
Skills: Improving processes, Information Analysis, Excellence, and Attention to Detail, Planning, People Skills, Verbal Communication, Handling Complex Activities, and Emphasis on Quality.
Experience: 5 years experience working in a similar position in a production firm (period of internship is also considered).
Qualifications: Bachelor’s Degree in Quality Assurance.
Certification by the relevant body
Diploma in Computer Studies
Salary: $12,000-15,000Â per year.
Screening Interviews
Phone Screening
Surname: ______________ First Name: ____________ Other Names: ______________
Interviewer: _____________________________________________
Date: ________________ Month: ________________ Year: _____________
Position: ______________________________
Source of Referral: ______________________________________
Part 1
Give a brief description of your educational background and professional experience
Response:
What is the minimum amount could be offered to you to consider another position at this moment?
Response:
Are you ready to have an immediate drug test, references checks, educational background checks, and other checks that are necessary for this position? YES _________ NO _______
To this point, if the responses are satisfactory, the interviewer should proceed with the interview. If not, inform the candidate that there are other applicants that suit the organization’s expectations. End the interview with a vote of thanks for taking their time to apply for the position.
What are the primary products and markets of the organization you are currently employed at?
Response:
If is currently unemployed, why did you leave the position?
Response:
What have you been doing since you left the position?
Response:
How did your position in the previous organization contributed to the mission and vision?
Response:
How would you be described by your colleagues and superiors?
Response:
What do you require for motivation in the work place?
Response:
End the conversation with a vote of thanks and inform the applicant that he/she will be contacted after a certain period of time.
Verbal communication
1
2
3
4
Interview preparation (()(resumeknowledge of TH Hill)
1
2
3
4
Questions and interest in TH Hill
1
2
3
4
Experience/knowledge
1
2
3
4
Overall impression
1
2
3
4
Behavioral Interview
1 Tell me about yourself.
2 Tell me about your professional qualifications and experience.
3 What are the accomplishments you are most proud of?
4 Tell me what you know about this company.
5 What do you like about your job?
6 What you do not like about your job?
7 Have you ever had excess work? How did you complete the work?
8 What contributions do you think you will make to this company?
9 How long would it take you to make a contribution in this hospital?
10 What salary do you wish to receive?
In what areas have you improved the most within the last 2 years?
What is the biggest mistake you have ever made in your career?
Why are you interested in this job?
What do you think you will contribute to this firm?
What do you see yourself in the next 5 years?
Why have you left your previous company/position?
Performance-Based Test
Surname: ______________ First Name: _______________ Other names: ___________
Position: _____________________________ Department: _________________________
Kindly circle the number representing the performance of the employee.
1 work quality
1
2
3
4
5
Outstanding
Satisfactory
Standard
Below Standard
Deficient
2 Work quantity
1
2
3
4
5
Outstanding
Satisfactory
Standard
Below Standard
Deficient
3 Dependability
1
2
3
4
5
Outstanding
Satisfactory
Standard
Below Standard
Deficient
4 Communication Skills
1
2
3
4
5
Outstanding
Satisfactory
Standard
Below Standard
Deficient
5 Teamwork.
1
2
3
4
5
Outstanding
Satisfactory
Standard
Below Standard
Deficient
6 Independence of working.
1
2
3
4
5
Outstanding
Satisfactory
Standard
Below Standard
Deficient
7 Openness to Feedback.
1
2
3
4
5
Outstanding
Satisfactory
Standard
Below Standard
Deficient
8 Willingness to take extra duties
1
2
3
4
5
Outstanding
Satisfactory
Standard
Below Standard
Deficient
9 Compliance with company policy\
1
2
3
4
5
Outstanding
Satisfactory
Standard
Below Standard
Deficient
10 Problem saving Skills
1
2
3
4
5
Outstanding
Satisfactory
Standard
Below Standard
Deficient
Learning Job-related skills
1
2
3
4
5
Updated on
Name:
Institution:
Date:
Job Analysis Interview
Questionnaire for a Quality Assurance Technician
Applicant: Carefully review the questionnaire before answering any questions. If you feel a question is irrelevant and does not apply to the position you have applied for you may write "DNA." No extra sheets are required.
1 Employee Name:
2 Job Title:
3 Telephone Number:
4 EMAIL Address:
1 Why are you interested in this position?
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
2 Why do you feel you are best suited for this position?
____________________________________________________________________
3 Indicate a situation where you had to handle multiple problems (what were the problems & how did you handle them)
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
4 Have you ever experienced priorities that are conflicting? YES NO
5 If YES, how did you schedule your activities for quality assurance?
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
6 During the monitoring of corrective action, what methods do you use or would you apply to ensure every detail is incorporated in the action?
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
7 Have you ever identified an error in operations? YES NO
8 If YES, provide a brief description of the error and how you identified it.
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
9 Have you ever persuaded a manager on a certain activity that relates to quality assurance? YES NO
10 If YES provide a brief description of the situation and what you communicated.
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
_________________________________________________________________
What difficulties have you had in the past regarding your career and how did you overcome them?
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________
What are some of the criticism you have received? Were they useful? Why?
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
Job Description
Position Description
Job Title: Quality Assurance Technician (QAT).
Job Purpose: to assure consistency in quality production through the development and enforcement of Good Automated Manufacturing Practice (GAMP) systems; validating the manufacturing processes; providing relevant documents; and management of staff.
Department: Manufacturing.
Unit: Quality Assurance.
Section: Technical Services
Direct Report: Quality Assurance Supervisor.
Duties & Responsibilities:
* Ensure quality in the activities and objectives of human resource through recruitment, selection, orientation, training, coaching, scheduling, planning and monitoring, reviewing, appraising, and enforcing the GAMP systems.
* Achieve the operational objectives that are related to quality assurance through contribution of information and strategic plans and techniques including reviews; coming up with action plans and completing them; developing and implementing standards for production, achievement of quality in production, identify any problems and determine areas for improvement and implementing change.
* Ensure adherence to quality assurance financial objectives; annual budget preparations; expenditures scheduling; annual budget preparation; corrective action initiation.
* Examine materials and parts that are supplied for production to ensure compliance with required specifications.
* Develop plans for quality assurance through analysis of hazards; establishing limits, monitoring the procedures, and taking corrective actions.
* Conduct updates of knowledge by looking at the current trends and developments that are related to quality development and management, through participation in education, studying professional publications, and participating in professional forums.
Skills: Improving processes, Information Analysis, Excellence, and Attention to Detail, Planning, People Skills, Verbal Communication, Handling Complex Activities, and Emphasis on Quality.
Experience: 5 years experience working in a similar position in a production firm (period of internship is also considered).
Qualifications: Bachelor’s Degree in Quality Assurance.
Certification by the relevant body
Diploma in Computer Studies
Salary: $12,000-15,000Â per year.
Screening Interviews
Phone Screening
Surname: ______________ First Name: ____________ Other Names: ______________
Interviewer: _____________________________________________
Date: ________________ Month: ________________ Year: _____________
Position: ______________________________
Source of Referral: ______________________________________
Part 1
Give a brief description of your educational background and professional experience
Response:
What is the minimum amount could be offered to you to consider another position at this moment?
Response:
Are you ready to have an immediate drug test, references checks, educational background checks, and other checks that are necessary for this position? YES _________ NO _______
To this point, if the responses are satisfactory, the interviewer should proceed with the interview. If not, inform the candidate that there are other applicants that suit the organization’s expectations. End the interview with a vote of thanks for taking their time to apply for the position.
What are the primary products and markets of the organization you are currently employed at?
Response:
If is currently unemployed, why did you leave the position?
Response:
What have you been doing since you left the position?
Response:
How did your position in the previous organization contributed to the mission and vision?
Response:
How would you be described by your colleagues and superiors?
Response:
What do you require for motivation in the work place?
Response:
End the conversation with a vote of thanks and inform the applicant that he/she will be contacted after a certain period of time.
Verbal communication
1
2
3
4
Interview preparation (()(resumeknowledge of TH Hill)
1
2
3
4
Questions and interest in TH Hill
1
2
3
4
Experience/knowledge
1
2
3
4
Overall impression
1
2
3
4
Behavioral Interview
1 Tell me about yourself.
2 Tell me about your professional qualifications and experience.
3 What are the accomplishments you are most proud of?
4 Tell me what you know about this company.
5 What do you like about your job?
6 What you do not like about your job?
7 Have you ever had excess work? How did you complete the work?
8 What contributions do you think you will make to this company?
9 How long would it take you to make a contribution in this hospital?
10 What salary do you wish to receive?
In what areas have you improved the most within the last 2 years?
What is the biggest mistake you have ever made in your career?
Why are you interested in this job?
What do you think you will contribute to this firm?
What do you see yourself in the next 5 years?
Why have you left your previous company/position?
Performance-Based Test
Surname: ______________ First Name: _______________ Other names: ___________
Position: _____________________________ Department: _________________________
Kindly circle the number representing the performance of the employee.
1 work quality
1
2
3
4
5
Outstanding
Satisfactory
Standard
Below Standard
Deficient
2 Work quantity
1
2
3
4
5
Outstanding
Satisfactory
Standard
Below Standard
Deficient
3 Dependability
1
2
3
4
5
Outstanding
Satisfactory
Standard
Below Standard
Deficient
4 Communication Skills
1
2
3
4
5
Outstanding
Satisfactory
Standard
Below Standard
Deficient
5 Teamwork.
1
2
3
4
5
Outstanding
Satisfactory
Standard
Below Standard
Deficient
6 Independence of working.
1
2
3
4
5
Outstanding
Satisfactory
Standard
Below Standard
Deficient
7 Openness to Feedback.
1
2
3
4
5
Outstanding
Satisfactory
Standard
Below Standard
Deficient
8 Willingness to take extra duties
1
2
3
4
5
Outstanding
Satisfactory
Standard
Below Standard
Deficient
9 Compliance with company policy\
1
2
3
4
5
Outstanding
Satisfactory
Standard
Below Standard
Deficient
10 Problem saving Skills
1
2
3
4
5
Outstanding
Satisfactory
Standard
Below Standard
Deficient
Learning Job-related skills
1
2
3
4
5
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