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Business & Marketing
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Essay
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English (U.S.)
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Topic:
Analysis on Palm Inc.
Essay Instructions:
The company to use is Palm Inc.
Please use headings and subheadings for ease of reading.
I want you to take a look at the feedback loops in Palm, Inc. Identify one Balancing Loop and one Reinforcing Loop. These feedback loops should be critical to Palm's performance and success. So you should have a good idea of what these are from your previous analysis.
Explain each one of these loops - what are the causal factors and how do they affect each other. for the Reinforcing loop, you should look for an area where there is growth and for the balancing loop, you need to look for goal behavior. Once you have identified and explained these critical feedback loops, you need to identify how Palm has generated organizational learning, AND how they can go further and generate additional organizational learning. What do they need to do to improve their performance further?
Again, you need to write a cohesive, thorough report and make a strong case for your positions.
Case Expectations: This is what you need to do:
1.
Determine the two critical feedback loops. Describe each Feedback Loop that you identify in your organization and explain why you selected them. Make sure you explain the Loop, the cause and effect process within the Loop. You could also include a Causal Loop Diagram. If you do, show the arrows and direction of affect (+ or -). Also, determine what the warrant is for your case.
2.
Briefly discuss the theory of organizational learning so that you provide a summary of this information to the execs - establish this as common ground.
3.
Identify the learning activities in each feedback loop that Palm has already taken.
4.
Then identify the opportunities for organizational learning in each Feedback Loop. Make a Case that these are learning opportunities. Logically show how the feedback process provides an opportunity for the organization to learn and improve its performance. Be precise. Depth and breadth in your discussion is always a good thing.
Essay Sample Content Preview:
Analysis on Palm Inc.
Palm Inc. is one of the companies that venture in the mobile business. Their aim is to become one of the biggest developing communication company like Microsoft and others. In order to achieve their goals the company had their Design Philosophy and the perspective of the company is a handheld computer is not a laptop or desktop computer; the focus is on managing and accessing information rather than creating and editing documents Mendeley Citation{8c8e3814-5a55-4d17-b6f4-464a6597bf1c} Prev{("Palm Notes," n d)}("Palm Notes," n d). This unique user experience requires a unique set of guiding principles--be simple, wearable and connected. An unwavering commitment to these principles makes Palm products ideal for customers and developers alike.Â
The company focuses on improving their products in order to satisfy their customers. During the year 2008 the company had faced many problems and in the depth of losing the business and facing bankruptcy Mendeley Citation{d4637ab8-1c3a-4e7d-825a-1a10b49db5d8} Prev{(Technology Talks, 2010)}(Technology Talks, 2010). The stock market is disappointed with the performance of the company. The CEO of the company is working hard to improve the sales and launching new carrier partners to develop their new technology. The company is having a hard time in competing with their biggest rivals like blackberry, iphone and others. Until now the company is vulnerable and the losses are increasing.
SWOT analysis of Palm Inc Mendeley Citation{8c8e3814-5a55-4d17-b6f4-464a6597bf1c} Prev{("Palm Notes," n d)}("Palm Notes," n d).
Strengths
* They have focused products
* Strong reputation and good brand
* Use of software and hardware for easy use
Weaknesses
* Low expertise in other areas
* Not able to differentiate from other competitors
Opportunities
* The company can innovate and invent other products that the customer are willing to buy
* Handheld companies are changing
* Can create opportunity for product differentiation
Threats
* Threats from other big competitors like Microsoft
* Increasing number of competitors
* Other competitors are from large corporations
Balancing Loop
Balancing loop attempts to move some current state (the way things are) to a desired state (goal or objective) though some action which is typically done to reach a goal Mendeley Citation{ff2f216f-ef9d-43a1-aef7-52e59acf769d} Prev{(Bellinger, 2044)}(Bellinger, 2044).The balancing loop is one of the two foundational structures of systems thinking, the other being the Reinforcing Loop Mendeley Citation{06d302a8-7d0a-4e93-bc6e-6ca92c768742} Prev{(Mind Tools, n d)}(Mind Tools, n d). Balancing Loop shows that if there is a goal or objective of the company and they had taken an action to achieve their goals, example from the Palm Inc. is developing and inventing new products in order to satisfy their customers. The company deploys a customer focused strategy in designing their products to provide customers with better quality of technology.
Figure 1: (Systemthinking, 2004)
The desired state is considered to be fixed during this assessment. The gap created by the difference between the desired state and the current state is really the motivation for action, and the larger the gap the grater the tendency to produce action. The action taken then adds to the current state. The current state subtracts from the gap, thus reducing it. When the action succeeds in moving the current state to a point where it is equal to the desired state the gap is reduced to zero and there is no more motivation for action Mendeley Citation{ff2f216f-ef9d-43a1-aef7-52e59acf769d} Prev{(Bellinger, 2044)}(Bellinger, 2044).
The graph shows that the company raises the quality of the product in order to satisfy the customers.
Customer
Satisfaction
Quality Demand
Updated on
Palm Inc. is one of the companies that venture in the mobile business. Their aim is to become one of the biggest developing communication company like Microsoft and others. In order to achieve their goals the company had their Design Philosophy and the perspective of the company is a handheld computer is not a laptop or desktop computer; the focus is on managing and accessing information rather than creating and editing documents Mendeley Citation{8c8e3814-5a55-4d17-b6f4-464a6597bf1c} Prev{("Palm Notes," n d)}("Palm Notes," n d). This unique user experience requires a unique set of guiding principles--be simple, wearable and connected. An unwavering commitment to these principles makes Palm products ideal for customers and developers alike.Â
The company focuses on improving their products in order to satisfy their customers. During the year 2008 the company had faced many problems and in the depth of losing the business and facing bankruptcy Mendeley Citation{d4637ab8-1c3a-4e7d-825a-1a10b49db5d8} Prev{(Technology Talks, 2010)}(Technology Talks, 2010). The stock market is disappointed with the performance of the company. The CEO of the company is working hard to improve the sales and launching new carrier partners to develop their new technology. The company is having a hard time in competing with their biggest rivals like blackberry, iphone and others. Until now the company is vulnerable and the losses are increasing.
SWOT analysis of Palm Inc Mendeley Citation{8c8e3814-5a55-4d17-b6f4-464a6597bf1c} Prev{("Palm Notes," n d)}("Palm Notes," n d).
Strengths
* They have focused products
* Strong reputation and good brand
* Use of software and hardware for easy use
Weaknesses
* Low expertise in other areas
* Not able to differentiate from other competitors
Opportunities
* The company can innovate and invent other products that the customer are willing to buy
* Handheld companies are changing
* Can create opportunity for product differentiation
Threats
* Threats from other big competitors like Microsoft
* Increasing number of competitors
* Other competitors are from large corporations
Balancing Loop
Balancing loop attempts to move some current state (the way things are) to a desired state (goal or objective) though some action which is typically done to reach a goal Mendeley Citation{ff2f216f-ef9d-43a1-aef7-52e59acf769d} Prev{(Bellinger, 2044)}(Bellinger, 2044).The balancing loop is one of the two foundational structures of systems thinking, the other being the Reinforcing Loop Mendeley Citation{06d302a8-7d0a-4e93-bc6e-6ca92c768742} Prev{(Mind Tools, n d)}(Mind Tools, n d). Balancing Loop shows that if there is a goal or objective of the company and they had taken an action to achieve their goals, example from the Palm Inc. is developing and inventing new products in order to satisfy their customers. The company deploys a customer focused strategy in designing their products to provide customers with better quality of technology.
Figure 1: (Systemthinking, 2004)
The desired state is considered to be fixed during this assessment. The gap created by the difference between the desired state and the current state is really the motivation for action, and the larger the gap the grater the tendency to produce action. The action taken then adds to the current state. The current state subtracts from the gap, thus reducing it. When the action succeeds in moving the current state to a point where it is equal to the desired state the gap is reduced to zero and there is no more motivation for action Mendeley Citation{ff2f216f-ef9d-43a1-aef7-52e59acf769d} Prev{(Bellinger, 2044)}(Bellinger, 2044).
The graph shows that the company raises the quality of the product in order to satisfy the customers.
Customer
Satisfaction
Quality Demand
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