Ethical dilemma- Offering clients lower-quality products for higher profits.

Business Ethics
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Business Ethics
Ethical dilemma- Offering clients lower-quality products for higher profits.
Introduction
A business organization torn between the decision of selling lower-quality products and making profits can face significant challenges in solving the dilemma. However, business ethics demand the firm makes the morally right decision regardless of the underlying impacts. What would yield worse results? Offering a client the wrong product and making profits or discarding the commodity and incurring a loss? Investors must come to terms with the fact that business is not a one-time operation thing but a long-term setting that requires loyalty with all stakeholders, including customers. The employer and employees should also maintain ethics in ensuring transparency in the implementation of activities carried out in the business. The ethical dilemma in offering a client worse product to make profits requires great knowledge during the execution of the ultimate decision to ensure that the final decision hurts neither the business nor the client. Although the company might not have a straight forward solution to the issue, using ethics standards can help lead to a better decision. However, Trevino & Nelson (2016) argue that the world may need another text on business ethics morals since most forms violate the already stipulated ideas. Hence, solving the ethical dilemma may require more research on the appropriate ethics than anticipated to ensure efficacy.
Definition of Business Ethics
Defining business ethics requires a basis in the knowledge of ethics as a moral concern. According to Parboteeah & Cullen (2013), ethics is society's perception of what is wrong or right. Hence, while some people may view an issue as a deviation from morals, others in the same community may think it is right. Taking the example of abortion in contemporary society explains the complexity of ethics. In this case, some people believe the action is wrong, whereas others think it is right, depending on the decision of the woman (Parboteeah, & Cullen, 2013). Some people may also argue that it is right if the health of the woman is in line. The stances reveal that understanding ethics is complicated. On the other hand, business ethics entail the standards and principles that guide a business (Parboteeah, & Cullen, 2013). Although the guidelines may stand, various organizations find themselves in the face of business dilemmas. The issues lead to realization and need for engagements such as brainstorming to ensure the implementation of the right solution. Although the complexity in business ethics may seldom yield a black or white path towards problem-solving, the individuals involved must step towards getting out of the dilemma.
Managers indulge in many decision-making processes in their daily activities around the business, and solving an ethical dilemma is not an exception. However, some of the decisions may have negative implications for the company. This factor yields the concern for effectiveness to avoid ramifications on the organization's commercial operations (Lurie & Albin 2007). According to Lurie & Albin (2007), people involved in ethical dilemmas do not know what exactly to do to solve the issue due to the underlying beliefs and the standard requirement. Looking into the issue at hand, the desirable principles will stand for the destruction of the product and not selling it to the client. However, this take may result in losses in the business. The principal idea of starting a business is to make profits, and standing for that belief may push the company to offer the client the worse product. This action will lead to more harm due to the loss of the customer's loyalty. As long as profits may matter to a business, we all can agree they are achieved through acquiring not only customers but satisfied customers. Once clients are not happy with the products and services offered by a particular organization, they are disappointed and look for alternative sources for the desired commodity.
Possible causes of the ethical issue
The argument on offering a client worse product to make profits would never have risen without a distinct origin for the issue. The business would not have to battle between the right thing and beliefs. However, the causes of such dilemmas explain more about the origin of the issue. Although following ideas at the expense of principles is wrong, anyone would agree that most businesses are likely to follow the path. On the other hand, the store with a correct corporate culture accepts and shows that an enterprise is not all about making more dollars towards their profits (Henning, 2017). Such firms would instead make less profit than hurt the community through the provision of defective products. While the action is morally right, most companies find it hard to adhere to ethics if the morals get in the ways of money-making in their operations (Henning, 2017). Hence, they end up following their desires to succeed by achieving the best returns regardless of the principles broken in the process.
Governments show less or no concern on the issue, resulting in more deviation as more dilemmas continue arising. For example, the United States government has not enforced rules to push management teams to implement the best behavior, especially when dealing with customers (Henning, 2017). According to a report on the New York Times magazine by Henning (2017), "last week, Wells Fargo released a report detailing an investigation into the sales practices that led employees to open bogus accounts to meet aggressive sales targets.” The report revealed that the leaders altered the standard sales model and the performance management system to enact the ill act's strategic execution. This plan resulted in unethical behavior through the sale of low-quality goods (Henning, 2017). The primary aim of implementing the wrong decision is to make sales, which is the loop to making profits. Yet, the authorities did not take any action against the company to enact strict adherence to principles and compel the occurrence of such i...