Communication Competence and Disconfirming Responses

Chapter 6 Evaluation
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Chapter 6 Evaluation
Most Confusing or Difficult Ideas from Chapter 6
* Irrelevant responses. Chapter 6 indicates that group members should avoid disconfirming responses such as irrelevant responses, which is difficult because people have different personalities and thoughts.
* Communication competence. Chapter 6 denotes that small groups should ensure they focus on communication competence, and at the same time, the chapter denotes that it is difficult to possess the skill. Sometimes, people mind their communication leading to effective communication, while others do not.
Most Controversial or Hard to Accept Ideas from Chapter 6
* The controversial idea in Chapter 6 is avoiding disconfirming ideas. There is no perfect group that can exist without problems. Therefore, disconfirming responses are likely to occur during the group sessions.
* Communication competence. Individuals develop communication competence through interaction within the group. However, communication competence is a difficult skill to be attained by all group members.
Suggestions for Improving Chapter 6
* Chapter 6 should define challenges faced by members within groups and ways of solving the challenges.
* Chapter 6 should also outline ways of over...