Communication

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Communication
Uncertainty reduction is commonly used when conversing with a person and there is need for clarity. As such, one asks question regarding a certain element and observes while listening to the response given by the other party. This way, one is able to assess the situation or the idea in discussion relative to the party’s response. In strategic ambiguity, the speaker only gives out pieces of information to the listener, to help them form simple answers about what it is that they were enquiring about, and they control what they tell the listener as the conversation continues.
Uncertainty reduction and strategic ambiguity are crucial in conversations. There isn’t a clear line that can be used to define the importance of either of the techniques given that, every scenario requires different measures of the two. As such, the importance of either of the techniques depends on the situation, the person that one is talking to and also the skills of the communicators. If the situation requires clarity, then the speaker will most likely use the uncertainty technique for clarity. In case the speaker does not want to give too much information, they will use the strategic ambiguity.
In an example, if a close friend bought you an expensive phone on your ...