Competition and Rewards

Rewards and Competitions – Hometown Cars Your Name Subject and Section Professor’s Name May 25, 2024 Sales Team Competition: "Sales Sprint Showdown" Competition Rules: * Sales numbers will be tracked daily and updated weekly. * Only completed sales (signed contracts) will be counted. * In a tie, the total revenue generated will be the tiebreaker. Service and Parts Team Competition: "Service Excellence Drive" Competition Rules: * Customer satisfaction will be measured through post-service surveys. * Turnaround times will be recorded for all service appointments. * Regular updates will be provided to maintain transparency and motivation. Explanation of the Competitions Type of Competition: First Competition – ‘Sales Sprint Showdown’ The “Sales Sprint Showdown" of the sales teams is a head-to-head battle in which individual salespeople must sell as many products as possible. This format increases employees' desirability by using competition to encourage them to strive for personal success (Dublino, 2021). Dublino (2021) states that direct competition can create positive competition energy and act as a key productivity driver because it fosters innovation. Second Competition – ‘Service Excellence Drive’ The "Service Excellence Drive" is the competition between the service and the part teams where all the members of the teams cooperate to win by achieving the highest customer satisfaction scores and the shortest time in service provision. This helps create harmony in the working environment since the organization's goals can only be met through a team effort. Cooperative competition refers to the idea that people must work as a team within a group. Hence, the members must be motivated to work towards a ...