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Management
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Coursework
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English (U.S.)
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Topic:

Program Design: Importance of Seating Arrangement in Learning

Coursework Instructions:

Discussion Question:

1. Research and find a scholarly article on Program Design. (Avoid using Wikipedia as a source). Summarize the article and post the summary in this discussion. Be sure to use a source citation. In your peer replies, read and reply to summaries from two classmates that used a different source.

2. Why are seating arrangements important to learning? Please provide an example of a company that should consider using a specific seating arrangement (your choice which one) and why you think this might work best for their employees.

3. If you were designing a training program about Customer Service, how would you do it? What are key elements that you feel must be included and why.

Coursework Sample Content Preview:
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Discussion
Question 1
The study “The influence of learner characteristics, instructional design, and work environment on the transfer of training” examines the influence of the instructional design approach and the individual factors on the effectiveness of a training program. Bhat et al. found that a program designed with a consideration of instructional design, and individual and environmental factors facilitate the transfers of training through a given training program (585). Organizations that are keen to develop effective training programs must consider the likely effect of learner characteristics and the training environment on the effectiveness of such a program. The findings from the article have practical applications for workplaces keen to enhance learning transfer in the workplace.
Question 2
The seating arrangement has a significant effect on the transfer of knowledge given that it determines students' engagement, attention, and communication with each other and with the instructor. For example, research suggests that seating arrangements that promote interaction and collaboration, such as circular or group seating, can enhance learning outcomes, especially for complex or creative tasks. A company like Salesforce should use an open-plan office layout that involves grouping employees together in a large, open space without walls or cubicles. Open-plan offices encourage collaboration, knowledge sharing, and creativity among ...
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