Alegre’s Fertility Hospital Security Policies and Procedures Manual

Alegre’s Fertility Hospital Security Policies and Procedures Manual
Name
Institution
Course
Instructor
Date
Alegre’s Fertility Hospital Security Policies and Procedures Manual
Alegre’s Fertility Hospital
APPROVED BY: ___________________________NUMBER: 5-10
DATE:
BUILDING SECURITY
POLICY
The security personnel provides all-inclusive services, including directing security to high-risk areas, reporting incidents, responding to alarms, overseeing car parking and visitors, carrying out contingency plans, informing and directing firefighters in fire events, and providing escort services during risky emergencies.
PROCEDURES
1 Patients and employees at the hospital gate pass through security monitors before entering the grounds.
The process includes the following;
* Physical verification of identification Card (ID).
* The officer asserts that the card matches the person's face and is authentic.
* If the officer is in doubt, the visitor must provide a secondary ID such as a credit card or driving license.
* The guard can contact the department or workplace to verify the person's identity.
* The personnel can escort the patients to their destination or arrange a reception.
* The officer can respectfully challenge and call for backup when they suspect the employee or visitor.
2 The CCTV cameras are monitored to identify suspicious activities within the hospital grounds.
3 If a patient goes missing, the guards are informed and help the nurse in charge search for the person in the hospital building.
All employees are responsible for the physical security of the building and the areas they work. Workers promote the safety of their locality, for example, surgical theater and maternity, by denying unauthorized and unrestrained access unless the people have valid and legitimate motives to enter.
4 Security guards commence random patrols around corridors and wards, emphasizing places with video, computer, and television equipment.
5 The officers convey security breaches and inform management of repeated incidents of insecurity.
6 The local police municipal sustenance colonels carry out surprise audits to oversee the hospital's general acquiescence with security.
Alegre’s Fertility Hospital
APPROVED BY: ___________________________NUMBER: 5-20
DATE:
LOST AND FOUND
POLICY
Alegre hospital is not responsible for patients' monetary or sentimental possessions that may get lost, damaged, or stolen during an individual’s clinic checkup. However, the staff will safeguard the belongings of admitted and unconscious clients. Moreover, properties classified as mobility aids and prostheses would be given superior courtesy. Furthermore, the finance division can also store small valuable items such as rings. If death occurs, all jewelry obtained while preparing the body will be unconfined through the funeral home procedure. The facility also takes a lost and found initiative to establish safety, storing, return, and clearance of untaken stuff.
PROCEDURE
1 Patients are acknowledged through the admission form that “I am with this guided, and approve the hospital condition that I should not keep my private belongings at the hospital, and that the organization shall not be liable for properties I have during this admission and that I may forget subsequently.”
2 The patient handbook provides procedures for labeling clients' essential items, such as dentures, hearing aids, and glasses, before admissions.
3 The hospital employees encourage patients to send unnecessary and treasured objects home with their families.
4 When patients retain items during a hospital stay, the bags are assigned stock numbers in the inventory sets and placed in secure areas accessed through the designated unit and sector providing treatment.
5 Large properties like wheelchairs are also labeled with the patient's details.
6 When a patient's property must be stored, the belongings are analyzed and recorded accordingly. Small substances are stored in a personal inventory bag. Large objects are labeled with pre-printed patient labels, and a note is made to the specified unit that a patient's valuables have been collected.
7 If items are sent home, the nurse fills out an indemnity form regarding the issue.
8 A patient follows the finance and protection services procedures to secure items stored in the hospital before leaving.
9 If items have gone bad or contaminated, the properties are analyzed, documented then the patient is notified before disposal.
Alegre’s Fertility Hospital
APPROVED BY: ___________________________NUMBER: 5-30
DATE:
THREATENING/ OBSCENE PHONE CALLS
POLICY
The Alegre hospital provides employees with conduct and social media usage guidelines. Workers are expected to separate their personal life from their occupations to avoid phone call threats and harassment. There are also instances where individuals may want to abuse hospital employees. The following procedures outline the actions a staff is expected to follow when they receive threatening and obscene calls while in the institution.
PROCEDURE
1 Keep the caller talking longer by maintaining calm and showing interest.
2 Avoid hanging up unless the caller does.
3 Signal other staff to listen with you and help in notifying the authority.
4 Inscribe as much information as possible to help investigate the issue. For example, the exact words used for threat, phone number, conduct, and the caller's voice.
5 If probable, record the call.