Effective Communication Strategies and Resources

Communication Analysis 

Throughout your career, you will examine and analyze many types of communication. When you communicate, remember the communication method you are using, because the same message could be perceived differently.

Complete Parts 1–4 below.

Part 1: Effective Communication Strategies and Resources

Conduct research online to identify:

At least 3 strategies that could be used for effective written and oral communication

1 resource that corresponds to each strategy and how to locate the resource

Use the chart below to provide the information you researched. Add additional rows, if needed.

Effective Communication Strategy



Resource Related to the Communication Strategy



Resource Location



Example: Ensure emails are professional and clear before sending them.



Grammarly®



www.grammarly.com



Use active listening in oral communication.



TED Talks - "5 Ways to Listen Better" by Julian Treasure



https://www.youtube.com/watch?v=cSohjlYQI2A



Structure written communication for clarity and coherence.



Purdue Online Writing Lab (OWL)



https://owl.purdue.edu/owl/



Practice empathy and understanding in oral communication.



Communication Skills - MindTools



https://www.mindtools.com/cawh8bu/communication-skills



Part 2: Written-Communication Analysis

Select 1 educationally appropriate article as an example of written communication. This could include an external article (up to 10 pages long) related to this week’s topics and objectives or an article included in this course.

Analyze the article, and complete the chart below using the provided prompts.

Written-Communication Analysis Prompts



Responses to Written-Communication Analysis Prompts



Provide the article’s name and its URL.



Valverde-Berrocoso, J., Garrido-Arroyo, M. D. C., Burgos-Videla, C., & Morales-Cevallos, M. B. (2020). Trends in educational research about e-learning: A systematic literature review (2009–2018). Sustainability, 12(12), 5153. https://doi.org/10.3390/su12125153



Do you feel the article is an effective example of written communication? Explain your answer.



The article is a good example of written communication. Well-structured, informative, and academically written. The e-learning research literature review is well-organized. Formal, scholarly language suits educational technology researchers and professors. The essay coherently conveys its goals, methods, findings, and conclusions.



What are some of the article’s strengths in relation to written communication?



Clarity of Purpose: The essay begins with the systematic literature review's goals. This clarity helps readers anticipate the article.

Structured Organization: The essay has an introduction, methodology, findings, and conclusions. Successful subheadings help readers through the text.

Data Presentation: The publication presents important nodes, research issues, hypotheses, methodology, and findings well. For clarity, tables and lists organize information.



What are some of the article’s weaknesses in relation to written communication?



The material is informative, but non-educators may find it too complicated. It requires background information, which may deter some readers.

Length: Visitors with limited time may find the article ten pages long. Some sections may be shorter without losing quality.

Jargon: Educational an