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Business & Marketing
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Coursework
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English (U.S.)
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Topic:

Fundamental Requirement for Modern Business Communications

Coursework Instructions:

Prior to beginning work on this discussion forum, read Chapter 3 in your course textbook. Additionally, read Employee Language Proficiency Helps Global Businesses Compete, Says New Study Download Employee Language Proficiency Helps Global Businesses Compete, Says New Studyand Reducing the Impact Of Language Barriers (Links to an external site.).



This discussion forum aligns with the NACE Competencies identified above. For more information on NACE Competencies, view the NACE Competencies: Developing Career Readiness (Links to an external site.) interactive.



In the 21st century, it’s important for organizations, leaders, and managers to look at things from a diversity and inclusion perspective. In a 250- to 300-word initial post, from a diversity and inclusion lens,



Identify the techniques you can implement to improve the likelihood that your communications will be received and understood as you intended when utilizing one of the technology mediums, such as Zoom, Skype, email, text messages, or the telephone.

Describe two checks that could be put in place prior to sending a communication that could help with selecting the proper communication channel.

Explain how the proper communication channel selection can reduce or increase the effectiveness in addressing diverse audiences.

Use at least one credible source to support your key points.

Be sure to cite your credible source using proper APA formatting according to APA Style (Links to an external site.).

Coursework Sample Content Preview:

Fundamental Requirement for Modern Business Communications Question 1
Clear communication emerges as a fundamental requirement for modern business communications. As a result, when communicating a message through a technology medium, it would be critical to apply the technique of language standardization just in case the person receiving the transmission uses a different dialect. Such an approach would agree with the arguments presented by Forbes Staff (2017) about the importance of multilingual speaker employees because they would assist in refining the communication and ensuring that it remains sufficiently clear for sending the desired message. Another approach would be asking for clarification from the recipient to ensure that they understood the communicated information, especially in instances of language barriers. Such diligence would lead to thorough and supporting communication.
Question 2
Before sending communications, the urgency of the message and the number of recipients represent two checks that could inform the communication channel selection. According to Baack (2021), diverse technological options in the contemporary era have made communication easy and efficient. However, each channel has its advantages and downside, requiring proper selection in various contexts. For instance, when the communication is urgent, it would be preferable to use voice calls because they are instant, and the sender receives assurance th...
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