Hunter Health Intranet

A case study on Hunter Health Intranet with respect to knowledge management systems
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Case study: Hunter Health Intranet
There have been allegations that organizations are expanding thus turning very complex turning the management of knowledge very difficult both in accessing as well as sharing. However, competition has also led to the intensive search for knowledge for long term sustainability of an organization. For competition advantage, availability of knowledge and effective dissemination strategy is very important since it acts as an organizational property which is used now and then for improvement of organizational returns (Koper 2003). In addition, creation of knowledge and its efficient use is an added advantage. In this study, knowledge management and corporate culture for Hunter Health intranet is overstated.
Hunter health is a not for profit organization which specializes in health care provider in Australia. The organization contains a large number of employees, “over 9000” and manages a number of health care facilities, about “16 hospitals and dozens of community health centers” (Step Two 2005). The institution is very innovative with very creative staff member making it the best health care provider and major adopter of new technologies and innovations. As a result change of organization structure and performance management with the use of “balanced score card” to sustainability of services. This calls for complex management strategies to help in the implementation and enlighten of the employees on their role and importance (Barnes 2002).
Knowledge is one of the major components of organizational processes that affect the manner and methods through which the various tasks are attended. The manner at which the various tasks are accomplished is more so dependent on an employee`s experiences and knowledge. In this case, training and learning in an organization plays a major role in evaluation of organizational processes. Depending on the processes that are established in an organization, the overall goals and achievement of an organization could be evaluated. As a result, the overall performance depends on the strategic management of knowledge (Koper 2003).
In cases where the management team and the leaders are supporting management of knowledge, the performance is very effective. For a case where improvement of achievements is required, more resources should however be utilized to allow exchange of information and increased communication. Hunter health is a complex organization owing to its spread networks. As a result, effective communication and supply of information is required for efficiency of services (Sanchez 2000).
Availability of intranet aimed at solving the communication barrier problem. This would allow the members of staff as well as the clients to easily access the required information. In the management of knowledge, intranet would also allow for online staff consultation and this would increase efficiency of services provided. In addition, the system was very simple to use with provision of a help menu in case of any need or difficulties when using (Barnes 2002).
Knowledge management works in the development of cross functional group to help an organization in meeting its goals. This in one way or another is related to the harness of creativity, and summative functions among the various departments and branches. This works in the motivation and satisfaction of employees with increased voluntary networks which permits abundance of effective and experienced workers (Koper 2003). Use of information technology is still advancing and one should also take advantage to nurture knowledge where networking speeds up the rate of communication. With the timely response this saves on time and resources. This technology supports collaboration and converse of individuals with different positions of management in different places allowing for exchange of skills and potentials (Jessani & Reid 2007).
Knowledge management works in formation of alliances in complex organizations Hunter Health where the relationships are utilized in various structures including committees and commissions. Knowledge management and use of intranet in this case would cause tremendous advantages to the organizational members. Campaigning for an idea helps to orient people where intensive talks were held (Sanchez 2000). Utilization of information requires basic on its usage and the employees would increase their knowledge base through learning the various ways of navigating in the web browser. Not everyone is aware of positive information abut his department of work, and intranet would help disburse up to date information which would improve on performance and organizational effectiveness (Barnes 2002).
Setting of goals and objectives requires well defined strategies for achievement. Knowledge management project had a number set goals aimed at improving both internal and external organizational processes. First, provision of a solution for the management was the top of mind. This would be achieved through using eth project to strengthen various strategies that the management team uses in their long term planning and effective making of decisions (Jessani & Reid 2007).
For example, there is no need for the director to visit all the branch facilities to communicate on a particular decision to the managers whereas that could be done online using e-mailing, teleconferencing or even a chat system. As a result communication process would be streamlined. The four categories of scorecard are vital for success of an organization where knowledge management helps to provide a balanced system and wise allocation of budget. In addition, reduction of communication time and would cut on expenses and also improve on organizational effectiveness (Koper 2003).
Communication and various method of exchanging information are important the running of an organization. Intranet knowledge management project would help in the sharing of information and knowledge in amore efficient and fast manner. Member of staff and the management are also required to exchange information with limited bureaucracies and this could be of assistance. Hunter Health sector is a community focused organization aimed at wellness of society. As a result, society response and opinions are very important in the management of the organization and this would allow for society and organization interaction (Barnes 2002).
Information from other external organizations is very important in the growth of employees and adoption of various management styles. However, this information is very important in determining the competitive advantage of the organization through researching on the SWOT analysis of the organization with respect to other organizations (Sanchez 2000). SWOT analysis helps an organization to make strategic decisions while focusing of the strengths and opportunities and avoiding if not eliminating the weaknesses and threats. This process would be easily achieved with intranet due to accessibility and save on research costs (Koper 2003).
Sustainable growth and efficiency of Hunter Health depends on the level of innovation and creativity of the workers. In addition, knowledge calls for education which requires intensive research. Intranet project would help in advancing on research and allow for innovation and creativity which are the basis of all conceptual frameworks of organization and inter-organiza...