Job Analysis: Mental Demands of an Office Manager

Job Analysis
Name
Pacific Coast University
WHDM 309: Job Analysis, Assessment Reports & Accommodation TechnologyInstructor Date
Case Study: Ms. KMs. K is an office manager at a busy print shop in Vancouver and has been off work for almost six months. She has been dealing with depression and is unable to work.You are the return to work coordinator at her workplace, and you are asked to provide an update on her health and well-being. Upon your discussion with Ms. K, you find out that she has received a diagnosis of major depression and stated that she does not want to return to work. What plan of action will you take?
What are the mental demands of her occupation (office manager)?
Mental demands are the mental or emotional pressures that one experiences. The office manager's roles are to supervise and monitor other staff members and manage relationships with stakeholders. To accomplish this and other roles, the office manager needs to remember and execute different instructions. There is also a need to maintain attention, concentration, and alertness are less likely to be attentive in the workplace. Mental demands can be occupational stressors, yet Ms. K is expected to exercise good judgment and decision-making.How will you measure mental demands?
Asking questions using to evaluate the office manager’s attitudes about the job demands can provide insights on how these demands affect her personally and professionally. One way is to focus on frequency in the rated respon...