100% (1)
page:
9 pages/β‰ˆ2475 words
Sources:
4
Style:
APA
Subject:
Management
Type:
Case Study
Language:
English (U.S.)
Document:
MS Word
Date:
Total cost:
$ 38.88
Topic:

Communication Strategy and Adaptive Leadership Toolkit

Case Study Instructions:

In this project, you will demonstrate your mastery of the following competencies:

Craft a communication strategy for internal and external audiences
Leverage internal and external intelligence to inform decision making
Develop an adaptable leadership mindset and skill set

Scenario
You work as a director of leadership and learning for an organization that makes prosthetics. The organization has been in business since 1999 and employs over 350 people in its Tampa, Florida, headquarters and three plant locations across the Southwest. While the business is currently based in the United States, the organization is exploring ways to move into Canadian markets within the next three years. This year’s employee engagement survey results for the organization show that some leadership practices are rated lower, while some practices were rated higher. The new chief human resources officer (CHRO) met with the team to discuss the general results. Everyone agrees that the company’s focus should be on both specific leadership development areas perceived as strengths and on those rated as areas for improvement, primarily regarding social intelligence, emotional intelligence, and the interpersonal skills of effective leaders.

To help this initiative, your manager, the vice president of leadership and learning, asked you to create an adaptive leadership toolkit that can be used throughout the organization. To begin this work, you conducted a personal leadership self-assessment and turned this into a personal development plan. Then you shared this artifact with your manager. Your manager was impressed with the thoroughness of the personal development plan and saw value in incorporating it as an exemplar within the adaptive leadership toolkit for use by all people leaders in the organization. After receiving such positive feedback, you moved forward with creating the rest of the adaptive leadership toolkit.

Your manager has shared the adaptive leadership toolkit that you created with the CHRO, and it was well received. The CHRO wants to distribute this toolkit to all leaders throughout the organization—supervisors and above—and asks you to create a communication strategy that will help in the rollout and implementation of the adaptive leadership toolkit. For this project, you will create that communication strategy.

Directions
Overview: In this part of the communication strategy, you will summarize the business problems the organization is currently experiencing and provide an overview of trends from your analysis. You will also explain how a personal development plan and adaptive leadership toolkit can provide solutions to these challenges.
Summarize the business problems the organization is currently facing and describe how the personal development plan and adaptive leadership toolkit will address them.
Why was the personal development plan created?
Why was the adaptive leadership toolkit developed?
Summarize trends in leadership strengths observed in your analysis of the employee satisfaction survey and describe how they relate to the leadership skills and behaviors included in the adaptive leadership toolkit.
In which areas did leadership score well?
How did your analysis help to inform skills and behaviors included in the adaptive leadership toolkit?
Summarize trends in leadership weaknesses observed in your analysis of the employee satisfaction survey and describe how they relate to the leadership skills and behaviors included in the adaptive leadership toolkit.
In which areas did leadership not score well?
How did your analysis help to inform skills and behaviors included in the adaptive leadership toolkit?

Personal Development Plan: In this part of the communication strategy, you will describe the personal development plan in further detail. You will include how the personal development plan supports the adaptive leadership toolkit and the value it will bring once the entire toolkit is rolled out.
Summarize the importance of including a personal development plan in the adaptive leadership toolkit and explain the value it will bring to the organization.
How does the personal development plan support the adaptive leadership toolkit?
How o the strategies within the personal development plan address the business problems the organization is currently facing?
Explain how the personal development plan and SMART goal setting could help develop the leadership styles of the leaders within the organization.
Adaptive Leadership Toolkit: In this part of the communication strategy, you will describe the adaptive leadership toolkit in further detail. You will include how and who the adaptive leadership toolkit brings value to within the organization.

Describe how the adaptive leadership toolkit will be used and who within the organization will manage it. Your response should address the following:
Who is the target audience for the adaptive leadership toolkit?
Who are the owners of the adaptive leadership toolkit?
Describe the specific leadership skills and behaviors that are included in the adaptive leadership toolkit and explain how developing these skills and behaviors will address the business problems the organization currently faces. Use trends from the employee satisfaction survey to support your response.
Rollout and Implementation: In this part of the communication strategy, you will provide more details around the rollout and implementation of the adaptive leadership toolkit throughout the organization.

Provide a timeframe for rollout and implementation of the adaptive leadership toolkit and justify how this strategy supports the organization’s goal of improving leadership skills and behaviors over the next two years.
Describe the metrics and deliverables associated with the rollout and implementation of the adaptive leadership toolkit. Your response should address the following:
How will the success of this rollout and implementation be measured?
What are some important milestones to consider for tracking progress?
Determine methods for communicating the relevance of the adaptive leadership toolkit to stakeholders within the organization. Your response should address the following:
How should this be communicated to leadership to help gain buy-in?
How should this be communicated to its intended users to help gain buy-in?
Describe the feedback and communication strategy associated with continuous improvements to the adaptive leadership toolkit. Your response should address the following:
How can employees provide feedback on any roadblocks, issues, or ideas for improvement?
How will updates to the adaptive leadership toolkit be communicated from leadership down to employees?

What to Submit
To complete this project, you must submit the following:

Communication Strategy
Submit a 10- to 12-page Word document using 12-point Times New Roman font, double spacing, and one-inch margins. Sources should be cited according to APA style. Consult the Shapiro Library APA Style Guide for more information on citations.

Case Study Sample Content Preview:

Communication Strategy
Student's Name
Institutional Affiliation
Course Name and Number
Professor's Name
Date
Communication Strategy
The company is facing some leadership drawbacks in social intelligence, emotional intelligence, and the interpersonal skills of influential leaders. The broad realization that these characteristics — social competence, self-management, compassion, and self-awareness – differentiate the most accomplished employees and leaders from the ordinary has attracted attention to the business's emotional intelligence (EI). Individuals with low EI are often too walled off and selfish to comprehend or accept others' ideas. They are unable to articulate themselves. Miscommunications are common when EI is low.
Moreover, leaders and employees are less proactive regarding emotions, judgments, and productivity. When speaking about tasks and responsibilities, failure to be proactive leads to a purpose (Dunn, 2020). Individuals surrounding the firm begin to have reduced aspirations and lose faith in the ability of an employee, leader, team, or organization to work as expected.
Workers' emotions were not included in the traditional professional standpoint, which was primarily technical and logical. However, for a diverse workplace like the company, employers must understand that the motivation of employees extends beyond traditional monetary compensation systems (Pianesi, 2019). The organization must activate their thoughts and capture their hearts to motivate modern human capital, which can be accomplished by adding social and emotional intelligence. Leaders with social intelligence are better able to transform chronological gaps into opportunities (Dunn, 2020). These abilities allow leaders to respond to the requirements of individual employees, regardless of their generation.
Additionally, the failure of a leader to communicate effectively leads to organizational turmoil and, in truth, a lack of actual administration. Poor communication skills can result in strained relationships with coworkers and colleagues, anger, and even dismissal (Pianesi, 2019). Poor communication hurts the company and hurts the chances of progress in the future. However, a personal development plan and an adaptive leadership toolkit were developed to curb these organizational challenges.
As the title suggests, a leadership development plan specifies executives' measures to follow to become better leaders. The strategy includes the executives' abilities to develop obligations they intend to undertake. They want to accomplish projects such as having practical social and emotional intelligence (Pianesi, 2019). The individual leadership development plan will help them advance in their careers and gain professional and personal assurance, enabling them to become the highly effective leader that the modern veterinary industry demands.
The toolkit was created to assist in identifying and developing adaptable leadership qualities. It comprises a framework for handling regions to develop, a self-assessment, inquiries to aid, including subsequent measures, and reflection inquiries to assist individuals in analyzing their own and others' adaptive leadership qualities (Pianesi, 2019). This toolkit creates a basis for capitalizing on these differences and a strategy for adaptive leadership centered on a leader's strengths and weaknesses. Adaptive leaders are in an excellent position to establish social practices, concrete systems, and aspirations that will allow ongoing development and transformative progress (Dunn, 2020). Adaptive leaders create an interactive organization by establishing and implementing rigorous processes for tracking progress, effects, and information gathered.
Trends in leadership according to employee survey
Strengths
Other leadership behaviors such as 'modeling the way' and 'inspiring a common vision' are available in the company. For example, the company attempts to provide clean and orderly working conditions for consumers, clients, and employees. Workers are also pleased to discuss their work in public because they feel purpose and fulfillment in their careers (Dunn, 2020). The workers have clearly defined qualities, tools, and resources for their work. Employees also feel fulfilled and have a feeling of purpose in their work.
Because attending is more important than speaking in innovative change, leaders look outside themselves and their organizations for indicators of what is truly unique and what opportunities others ignore. They are always looking for new methods to innovate, expand, and grow (Trout, 2021). Leaders stimulate collaboration and form energetic groups. They entice people to participate in their job.
Exceptional endeavors are nurtured through mutual understanding, as leaders recognize. They work very hard to promote a culture of human respect and decency. They inspire others, making them feel capable and significant. Moreover, no manager has ever achieved anything remarkable by acting alone (Dunn, 2020). It requires the use of a collaborative approach. The analysis above was crucial in designing the adaptive leadership toolkit, as it provided the opportunity to establish better ways of maintaining the strengths strategically.
Weaknesses
On the other hand, various qualities were still considered poor, including the interpersonal skills of the leaders. We employ interpersonal skills to engage with everyone at work (Dunn, 2020). These actions are an aspect of a person's emotional intelligence, and they cover a wide range of competencies. Executives have poor communication ability as they are more likely to use command management techniques. Whereas this approach works in some situations, including the military, most analysts say it does not correlate with modern people. Poor communication at work happens when there is a disconnect between what is being said and what is perceived in the business, whether between coworkers or workers and management (Pianesi, 2019). More precisely, when the individual to whom one is communicating misinterprets what the person is saying, the comprehension between the two is not mutual.
For instance, the company may set a Friday due date for their worker to submit data, and the worker has no trouble submitting the information on Friday. It appears to be a good instance of communication (Dunn, 2020). On the other hand, the worker may believe they have till 5 p.m. to provide the information needed at 11 a.m. on Friday. This misalignment of timelines was caused by a breakdown in communication, as the worker's and company's knowledge of the deadline was not conveyed explicitly.
It is not sufficient to point out specific concerns and problems when there is a lack of communication. It is critical to investigate the origins of poor communication to resist its impacts. The company may be capable of tackling difficulties at the source by recognizing and understanding from these examples, halting the further collapse of communication networks (Pianesi, 2019). Interpersonal skills have an impact on nearly every aspect of the company. When entering into a discussion, closing a business contract, or wooing a client, the skillsets come into play (Dunn, 2020). They can assist a person in forming partnerships and working in a cooperative team atmosphere.
Considering the drawback in social and emotional intelligence, tobephobic leaders' (TLs), emotional incompatibility qualities (– for example, lack of compassion) cause higher levels of stress and anxiety among employees. Autocratic Corporate leaders that indulge in the win-lose strategy can make things hard for their employees (Dunn, 2020). Such managers could "use most of the competition intensifies" at their disposal, but they would want their workers to do the same, giving the impression that the corporate world is a jungle. If one cannot bear the heat, the person getting out of the kitchen is the slogan of a leader who lacks emotional intelligence (Trout, 2021). On the other hand, the...
Updated on
Get the Whole Paper!
Not exactly what you need?
Do you need a custom essay? Order right now:

πŸ‘€ Other Visitors are Viewing These APA Essay Samples:

Sign In
Not register? Register Now!