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Health, Medicine, Nursing
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Case Study
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English (U.S.)
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Topic:

Mayo Clinic Risk Management and Patient Safety Plan

Case Study Instructions:

Given that each health care system and facility faces unique site-specific risk challenges, a one-size-fits-all model does not exist in risk management. Health care managers must consider all aspects of their setting very carefully in terms of patient safety, mandatory regulations, potential medical errors in the setting, existing and future policies/procedures, as well as current and upcoming legislative acts that affect health care provision in the setting.

This module’s Case Assignment challenges you to locate and read an existing risk management and patient safety plan of a facility of your choice, and then assess its components in light of the background readings.

Case Assignment

Using the information in the required readings as well as some additional research in peer-reviewed sources, complete your Case Assignment by answering the following:
1. Choose a health care facility I’ve chosen (MAYO- Clinic) in Cleveland Ohio. (hospital, physician’s office, freestanding ambulatory clinic, etc.), and summarize each category of its risk management and patient safety plan. This can be your current or future-intended setting, or a facility that you locate through some research online. What is defined/included in the components of the plan? Who are the stakeholders responsible for the implementation of each component?
2. Are the directives stated by the American Society for Health Care Risk Management followed in the plan? If not, what seems to be missing?
3. What could be added/clarified in the plan’s policies and/or procedures to either further prevent risk or enhance patient safety? Be as specific as you can in your assessment.
4. Does the facility have a dedicated Patient Safety Officer (PSO)? What is the role and scope of a PSO’s daily work?

Assignment Expectations
1. Conduct additional research to gather sufficient information to support your analysis. SUPPORT PAPER WITH 3 PEER-REVIEW ARTICLES AND RELIABLE SOURCES
2. Provide a response of 4 pages, not including title page and references
3. As we have multiple required items to be addressed herein, please use subheadings to show where you’re responding to each required item and to ensure that none are omitted.

MAYO Clinic in Cleveland Ohio
https://www(dot)fiercehealthcare(dot)com/hospitals/mayo-clinic-cleveland-clinic-take-top-spots-u-s-news-2021-22-best-hospitals-ranking

Case Study Sample Content Preview:

Risk Management and Patient Safety
Student’s Name
Department, University
Course Code: Course Name
Professor
Due Date
Risk Management and Patient Safety
Introduction
Changes in various traditional beliefs regarding reliability and patient care are required to provide quality care. The system and evolution of healthcare, applicability, discipline in various scientific principles, modification of numerous future providers, regulatory requirements, and fundamentals of leadership operate at the expense of reliable risk management and patient safety. The quality of patient care at Mayo clinic is defined by a composite of results, service, and safety. The current safety and risk management categories include engineering, infrastructure, and culture. These components are integrated to improve the quality of care in the setting. These clinical experiences lead to greater comprehension of leadership commitment, initiative roles in quality care, and organizational challenges. In this context, the paper will focus on risk management and patient safety categories leading to improved care in Mayo Clinic, the necessary directives as stated by the American Society of Health Care Risk Management, the essence of Patient Safety Official, their roles, and implementation to make the plan solid.
Mayo Clinic Risk Management and Patient Safety Plan Categories, what is Defined/Included in each category, and the Stakeholders Responsible for the Implementation of each Component.
Culture
Culture includes various aspects that must be improved to successfully improve patient safety and risk management plans in a healthcare setting. Care cannot be regarded as sufficient if the treatment plan lacks autonomy, steepness, uniqueness, and independence defined through the organizational culture. Health care providers believe understanding aspects that concern quality and safety culture (QSC) is critical and ethical in-patient care. The safety management systems are governed by accredited safety and risk management components. For instance, the Joint Commission in the United States is accredited for promoting patient safety through voluntary credits and standardized safety culture aspects. According to a plethora of literature, accreditation is the primary of making the healthcare setting culture more reliable and secure for streamlined healthcare improvements (Bokar & Perry, 2007). Safety and risk management issues have been addressed in the United States, where regulatory authorities provide patient care. The basic tenet of culture is practical and standardized work per Mayo Clinic guidelines. Culture is the primary component in any clinical setting. This calls for attention from all individuals involved in the facility. Mayo Clinic management is responsible for directing positive culture to all employees and staff in the clinic.
Engineering
The clinic limits the financial incentive of all employees through heavy salaries. In order to educate the staff on working culture, transparency is critical in healthcare and risk management plans. One comparable method employed by the clinic is using the Hospital Survey on Patient Safety Culture as the primary patient safety and risk management plan (Santa et al., 2018). Among the critical challenges facing employees in delivering safety to patients include education demands which are highly addressed by the American Society of Health Care Risk Management. Management of human factors in healthcare. Caring for patients also requires extensive research on the type of medicine administered. Researchers and designers make the primary stakeholders of this component. They provide continuous improvement on processes and equipment used in the clinic. The response to quality, in this case, require several stakeholders who understand the tenets of American medicine. Other vital people in the context include researchers who reduce rates of risks and losses in treating events (Santa et al., 2018). They focus on improvement areas and risky areas in the clinic. Also, for other experts like engineers, the clinic includes them in the risk management plan to deliver disciplined healthcare.
Infrastructure
Culture alone is unnecessary and insufficient if proper infrastructure is missing. Infrastructure in a clinical setting is the reliability and quality of equipment to ensure patient safety and manage risks beyond human performance (Santa et al., 2018). In this case, the patient safety and risk management plan at Mayo Clinic must incorporate hardware, devices, and tools that are technologically active. Information infrastructure is a critical component that makes up Mayo Clinic stra...
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